Monthly Archives: July 2011

A Radical Experiment in Empathy

Posted on July 20, 2011 by

“Step outside your tiny little world, and step into the tiny little world of someone else” – a fabulous talk from Sam Richards on Empathy that everyone would benefit from watching. From The Conflict Tool Box, published by Mediation Matters

Posted in Conflict Resolution News | 2 Comments

High Conflict Personalities (Behaviours)

Posted on July 20, 2011 by

Did a day’s training in High Conflict Personalities (Behaviours) with Sandra Fenton a couple of weeks ago – fascinating stuff.  It was reassuring to know that I have been handling these behaviours (that I come across in my work) in the … Continue reading →

Posted in Conflict at home, Conflict Resolution News, Education, Workplace conflict | Tagged , , , , , , , | Leave a comment

Family Dispute Resolution – Collaborative Law

Posted on July 14, 2011 by

I’m spending 2 days in Collaborative Law training – the new way (in NZ) to resolve divorce, relationship property, and parenting issues without involving the Courts or a Third Party.  I’m the only non-lawyer on the course, and am enjoying … Continue reading →

Posted in Conflict at home, Conflict Resolution News | Tagged , , , , , , , , , , | 1 Comment

10 Reasons to Embrace Conflict – published

Posted on July 13, 2011 by

Those of you who have been reading my blog for a while will recognise this title.  My article just got published in Employment Today magazine – July edition. 10 Reasons to Embrace Conflict Conflict can be  part and parcel of … Continue reading →

Posted in Conflict at home, Education, Handy Hints, Workplace conflict | Tagged , , , , , , , , , , , , | Leave a comment

How to improve your life through dialogue

Posted on July 10, 2011 by

Would you like to change your life for the better? Would you like to understand more about how you behave in conflict, the reasons for your behaviour, and how you can create more constructive dialogue?  You will find this incredibly … Continue reading →

Posted in Conflict at home, Conflict Resolution News, Education, Handy Hints, Workplace conflict | Tagged , , , , , , , , , | Leave a comment

How to communicate with terrorists

Posted on July 5, 2011 by

Nonviolent Communication has far-reaching uses.  This is Marshall Rosenberg talking about how he’s used NVC in mediations and other conversations with warring communities and terrorists.

Posted in Conflict Resolution News | Tagged , , , , , | Leave a comment

From self-empathy to silent empathy

Posted on July 3, 2011 by

Following on from the last post, This is another in Ike Lasater’s ‘Workplace Tips’ series to help you make the most of your work day. “Even if you did no other practice, consistently meeting your need for empathy would be … Continue reading →

Posted in Handy Hints, Workplace conflict | Tagged , , , , , , | 2 Comments

Preparing for difficult conversations at work

Posted on July 1, 2011 by

Do you rush into difficult conversations and then wish you’d thought it through a little more first ?  Do you find that your own emotional fallout gets in the way of having a positive interaction with a colleague, and ends up making … Continue reading →

Posted in Conflict Resolution News, Handy Hints, Workplace conflict | Tagged , , , , , , , , | Leave a comment

How mirror neurons create empathy

Posted on July 1, 2011 by

This very short TED talk is VS Ramachandran – a neuroscientist from the University of California – talking about the neurons that shaped our civilisation, and in particular mirror neurons which sit in the frontal lobes of our brains.  He … Continue reading →

Posted in Conflict at home, Conflict Resolution News, Education | Tagged , , , , , , , | Leave a comment